Large-format porcelain tiles being laid over a levelled bed with levelling clips
Large-format porcelain tiles being laid over a levelled bed with levelling clips.

The service

Flat is a specification,
not an adjective.

Large-format porcelain is unforgiving. A slab that looks flat will not be flat enough for a 600 by 1200 tile, and the result is lippage at every joint — the edge you catch with a bare foot and cannot unsee.

Getting there means measuring the substrate against a tolerance, levelling it where it misses, and using a setting method that suits the format. That is most of the labour in a good porcelain floor, and all of the difference.

  • Substrate measured, not assumed

    Flatness checked against a straightedge before anything is ordered.

  • Movement joints designed in

    Porcelain moves. Perimeter and field joints are placed deliberately rather than omitted.

  • Setting method matched to format

    Large tiles need full coverage and often a levelling system. It is not the same job as a small mosaic.

Talk through your floor

Scope

What a porcelain installation covers

Four stages, of which only the last is what anyone sees.

Movement joints are not optional

A porcelain floor with no perimeter gap and no field joints has nowhere to go when it expands. Tenting and debonding are the result, and they are not repairable without lifting the floor.

01

Survey and preparation

  • Substrate flatness checked against the tolerance the tile format requires
  • Existing finish removal and adhesive residue treatment
  • Crack isolation or uncoupling membrane where the slab requires it
  • Self-levelling compound where flatness misses tolerance
02

Setting out

  • Layout set from the sightlines that matter, not from an arbitrary corner
  • Cuts balanced so no edge finishes on a sliver
  • Movement joint positions determined before the first tile goes down
  • Level and transition heights coordinated with adjoining finishes
03

Installation

  • Setting material appropriate to format, substrate and location
  • Full mortar coverage under large-format tiles, back-buttered where required
  • Levelling systems to control lippage across joints
  • Perimeter and field movement joints formed as designed
04

Finishing

  • Grout selected for joint width, colour stability and cleanability
  • Movement joints filled with flexible sealant, not grout
  • Thresholds, trims and transitions to adjoining finishes
  • Protection until following trades are finished
Floor slab being levelled with self-levelling compound before tiling
Floor slab being levelled with self-levelling compound before tiling.

Stills from the two completed units on this page. They illustrate the stages; they are not photographs of the stage named beside them.

How it runs

Six stages,
one contract

Every stage before installation is what determines whether the floor is still flat and bonded in ten years.

  1. 01

    Survey

    Substrate type, flatness, moisture and any movement recorded against the format proposed.

  2. 02

    Specification

    Tile format, setting material, membrane and joint layout chosen together rather than separately.

  3. 03

    Preparation

    Removal, cleaning, levelling and membrane installation.

  4. 04

    Setting out

    Layout, cut balance and joint positions agreed before laying.

  5. 05

    Installation

    Laid with full coverage and levelling control, joints formed as designed.

  6. 06

    Grout and protection

    Grouted, movement joints sealed, and the floor protected until other trades are done.

Approvals

Mostly a specification job,
occasionally a permit one.

Replacing a floor finish is generally not permitted work in itself. What can bring a permit into it is everything around the floor — moving a wall, altering plumbing, or work in a condominium where the association has its own requirements.

In multi-storey and condominium buildings the more common constraint is acoustic. Many associations specify a minimum impact-insulation rating for hard flooring above occupied units, which means an acoustic underlayment and, sometimes, evidence of the assembly’s rating before approval.

We check the governing documents before specifying, because an acoustic requirement changes the build-up, the height and the transitions.

INFILLED VEHICLE OPENINGBATHKITCHENLIVING / SLEEPINGENTRY

Simplified sketch, for explanation only. It is not a permit drawing and not a plan of either project shown on this page.

From first call to closeout

  • Substrate survey

    Type, flatness, moisture and movement.

  • Association check

    Acoustic requirements and approval process where applicable.

  • Specification

    Tile, setting material, membrane and underlayment together.

  • Height coordination

    Door undercuts and transitions to adjoining finishes.

  • Approval

    Where an association or permit is involved.

  • Installation

    To the specified system.

  • Handover

    Care and maintenance guidance for the actual products used.

Condominiums usually specify acoustics

Hard flooring over an occupied unit is one of the most common sources of association disputes. Check the required impact-insulation rating before you choose a tile, not after — it changes the whole floor build-up.

Nothing here is legal advice, and no approval outcome or review duration is promised. Requirements vary by municipality and by property.

Cost and schedule

What moves the number

Preparation and format drive porcelain cost far more than the price per square foot of the tile.

01

What moves the cost

  • Substrate condition

    Levelling compound, crack isolation or uncoupling membrane can exceed the cost of the tile itself.

  • Tile format

    Large-format is slower to lay, needs full coverage, levelling systems and often two people to place.

  • What comes up first

    Removing old tile and its bed is heavy, dusty work and sometimes reveals a substrate that needs more attention.

  • Layout complexity

    Patterns, diagonals and multiple room transitions all add cutting and setting-out time.

  • Acoustic requirement

    An underlayment mandated by an association adds material and changes floor height.

  • Access and protection

    Upper floors, lifts and protecting finished areas all add time.

02

What moves the schedule

  • Survey and specification

    Before ordering, because the substrate may change the choice.

  • Tile lead time

    Large-format and specific finishes are ordered, and shade batches matter.

  • Preparation

    Levelling compound and membranes have cure times that cannot be rushed.

  • Installation

    Slower per square foot for large format than for small.

  • Grouting

    After the setting material has cured, not the same day.

  • Protection period

    The floor stays protected while other trades finish.

Illustrative diagram · not a photograph of a project

AS FOUND · GARAGEopen vehicle opening · bare slab · no envelopeCONVERTED · HABITABLEinfill wall · windows · entry · egress · insulated envelope · treated slab010203040506

Why porcelain floors fail.

Six causes account for nearly every failed tile floor. Only one of them is the tile itself.

01

Substrate not flat enough

The single most common cause of lippage. The tolerance tightens as the tile gets bigger.

02

Insufficient mortar coverage

Voids under a tile are where cracks start, particularly under a corner or an edge.

03

No movement accommodation

No perimeter gap and no field joints means expansion has nowhere to go. Tenting follows.

04

Wrong setting material

Format, substrate and location each affect what the adhesive has to do. A general-purpose choice is not always adequate.

05

Substrate movement

A cracking or deflecting slab telegraphs through unless it is isolated or uncoupled.

06

Moisture in the slab

Trapped moisture undermines bond. On slab-on-grade in this climate it is worth establishing rather than assuming.

Floor slab being levelled with self-levelling compound before tiling
Reference image for this section.

What to expect

Dust first,
then patience.

Removal is the unpleasant part. Cure times are the slow part. Neither can be compressed much.

  • Removal dust

    Lifting an existing tile bed is the dustiest work in the job. Containment and extraction are standard.

  • Rooms out of use

    Each area is unusable through preparation, laying, curing and grouting.

  • Cure times

    Levelling compound and setting material both need time before the next step. Rushing them is how floors fail.

  • Door clearances

    A new build-up can change floor height, so doors may need undercutting.

  • Shade variation

    Porcelain is made in batches. Tiles are mixed across boxes deliberately so variation reads as texture.

  • Protection

    The finished floor stays covered until following trades are done.

Questions

Ask the
awkward ones.

Six categories. Pick one and the answers change.

Not answered here?

(754) 236-0675

Sun-Fri 7am-7pm · Sat closed

Flatter than most people expect, and the tolerance tightens as the tile gets larger. A slab that looks fine will often need levelling compound before a large-format porcelain can be laid without lippage. We measure it with a straightedge rather than judging by eye.

Sometimes, if it is well bonded, flat and the height increase is acceptable. Often removal is the better answer, because it lets you see and correct what is underneath.

Finished large-format porcelain floor with tight, consistent grout joints
Finished large-format porcelain floor with tight, consistent grout joints.

Why Elbaz

What we will actually
put our name to

  • Licensed general contractor

    Licensed, bonded and insured · CBC1265280.

  • Substrate measured against tolerance

    Flatness is checked against what the format requires, not judged by eye.

  • Movement joints designed

    Perimeter and field joints planned before laying starts.

  • Setting system specified together

    Tile, adhesive, membrane and grout chosen as one system.

  • Association requirements checked

    Acoustic ratings established before the build-up is fixed.

  • Protected to handover

    The floor stays covered until the rest of the work is finished.

Every claim in this column is something we can evidence. We have deliberately left out award badges, membership logos and project counts.

Reviews

I highly recommend them for home improvement. They renovated my master bathroom and a few upgrades for other guest bathrooms. They are very professional, courteous and transparent. They are great at communicating and finding ways to streamline the work. Sean has impeccable project management and customer relationship management skills. Very pleased with the work!

Omri B

Genuine Google reviews of Elbaz Construction, shown as written. None of these reviewers describes a porcelain flooring installation specifically, so none is presented as one.

Read them on Google

Redid my whole bathroom and kitchen. Great service - Great quality - very quick - very professional !! Highly recommended!

Adir Davidov

They are amazing! Very professional. Met my exact requests with so much patience and knowledge. They renovated my whole house and the whole process was such a breeze. I highly recommend them!

Lee Morali

We hired them to renovate our investment property and they provided exceptional quality service for an affordable price!

Shir Partush

Amazing experience with the entire company! They did a great job in my house for some work that needed to be completed, and I am extremely happy with the result. Super professional & great service. I highly recommend Elbaz Construction.

Mia Zafrani

After I've been Looking for a good company to renovate my house , I found those guys! These people are super professional super honest super Fast !! Don't hesitate to Rent their service! They are number one!!

carmit cohen

Start here

Tell us about the floor

What helps on the first call

Approximate area, what is down now, what is underneath it, the tile format you have in mind, and whether it is a condominium.

What happens next

We survey the substrate before specifying, because it decides what the floor build-up has to be.

What you will not get

A price per square foot before anyone has checked the slab.

Preferred contact method

We use your details only to respond to this enquiry. No lists, no resale.

Thanks — that came through.

Your details are with the Elbaz Construction team and we will come back to you, usually the same or next working day. If it is urgent, call (754) 236-0675.

Get the substrate right
and the floor lasts.

One survey, one specification covering tile, setting material, membrane and joints, one contract.

Finished large-format porcelain floor with tight, consistent grout joints