The room you
start and end
every day in.

It depends on the size of the room, whether the layout moves, and how much of the structure has to change. We will give you a stage-by-stage sequence with real durations once we have measured the room. What we will not do is quote a number before seeing it — the honest answer to "how long" always starts with "what is behind the wall".

Usually, yes — it is a question of where the stack and the drain runs are, and which way the joists run. Moving a toilet is the most constrained of the three because of the fall the waste needs. We establish what can move at the survey, before anything is designed around an assumption.

It depends on the scope and your municipality. Changing finishes generally does not; moving plumbing or electrical, or altering structure, generally does. We handle submission and tracking where it is required, and we would rather pull a permit than have you inherit an unpermitted alteration when you sell.

Treating waterproofing as a step rather than a system, and leaving ventilation until last. Almost every failed shower we are asked to look at fails at a corner, a niche or a penetration — not in the middle of a wall.

A freestanding tub is a sculptural object and needs floor around it to look right; a built-in is more compact, easier to clean around and cheaper to install. If the room is not large enough to give a freestanding tub air on three sides, it will look squeezed no matter what it cost.

It depends on the floor structure and how much depth is available for the fall. On a slab it is often achievable; on a suspended timber floor it requires the structure to be dropped, which is a bigger job. We will tell you which one you have before you fall in love with the idea.

More than a builder-grade fan provides, and it has to be ducted to outside rather than into a roof void. In this climate the extraction is what protects the tiling, the joinery and the paint — it is the least glamorous line in the specification and the one we argue hardest for.

We can usually get very close, and we will be straight with you about the parts that will not translate — ceiling height, window position and room proportion do more work in those images than the materials do.

Workmanship coverage from us, plus the manufacturers' own warranties on the products installed. All of it documented and handed over at completion.

If it is your only bathroom, that is a real planning question and we will sequence around it as far as the trades allow. If there is a second bathroom, the suite is isolated with dust protection and you keep using the rest of the house normally.

Rough dimensions if you have them, whether you would like the layout to change, and a few images of rooms you like. That is genuinely enough for a useful first conversation.